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How link 777 Protects Your Account and Your Data

We operate with clear legal standards covering account security, payment verification, data retention and your right to contact us.

Account Security & VerificationData Handling & RetentionPayment & Withdrawal Rights

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Legal Posture and Jurisdiction

link 777 Service availability depends on jurisdiction. Users are responsible for checking local law before access.

link 777 operates where local law permits. Your access and account eligibility depend on local law in your region. We maintain records of all account transactions, including deposits via DANA, OVO, GoPay and QRIS, and all withdrawals are verified before processing. Account data is retained for

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the duration of your registration plus a defined post-closure period for audit and compliance purposes. If you request account closure, data deletion or a copy of your personal information held on file, you can submit that request through our support channels; we will confirm receipt within
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one business day and action it according to applicable retention timelines. Our policy covers account security (including login credentials and two-factor verification options), payment method linking and verification, withdrawal approval workflows, and dispute resolution for transactions.

Service availability depends on jurisdiction. Users are responsible for checking local law before access.

REACH OUR TEAM

Contact Routes for Legal and Account Queries

Team online

Live Chat

Open chat in your account lobby during operating hours. Our team responds to legal and account queries, data requests and policy clarifications. Average response time under 2 minutes for account-related matters.

Email Support

Send formal requests (data deletion, account closure, dispute escalation) to our support email. Include your account ID and a clear description. We confirm receipt within 24 hours and provide a resolution timeline.

Account Dashboard

Access your account settings to review login history, linked payment methods, withdrawal records and previous transactions. All deposit and withdrawal events are logged with timestamp and payment method used.

HOW WE OPERATE

Account Security, Data Handling and Your Control

Login Security

Your account is protected by encrypted password storage and optional two-factor verification via your registered phone number. Login attempts are logged and reviewed for suspicious activity. Unauthorized access attempts trigger account lockdown and alert notifications.

Payment Verification

Deposits via DANA, OVO, GoPay and QRIS are verified by transaction ID and timestamp. Withdrawals require account ID confirmation and linked payment method verification before processing. Payouts typically clear within 1–3 business days after approval.

Data Retention

We retain account information, transaction history and personal details for the duration of your active account plus 24 months post-closure for compliance audit. You may request a copy of your data or request deletion; deletion is subject to legal retention obligations.

Session Handling

Your session is stored securely on our servers and expires after 30 minutes of inactivity on mobile or web. Re-login is required to resume play. Cookies track non-sensitive preferences only (language, device type) and contain no personal or financial data.

Dispute Resolution

If you dispute a transaction or believe your account has been compromised, contact our support team with your account ID and transaction details. We investigate within 3–5 business days and provide a written resolution or escalation path.

Your Rights

You have the right to request account closure, data deletion (subject to legal holds), a copy of your personal data, and correction of inaccurate information. Submit requests via email or chat; we confirm receipt and provide a timeline within 24 hours.

Frequently Asked Questions About Legal and Your Account

Contact our support team via email or live chat and request a data export. Include your account ID. We will compile your personal information, transaction history and account activity into a file and deliver it within 5–7 business days. This includes all deposits, withdrawals and login records.

Submit an account closure request via our support channels. Confirm your account ID and reason (optional). We will freeze your account immediately, process any pending withdrawals, and archive your data. You may reopen an account after 30 days by contacting support.

Yes. We verify each deposit by transaction ID and timestamp against your linked payment account. We do not store full payment details; only the verification record and last four digits are retained. Withdrawals require re-verification of your payment method before processing.

We retain account data for 24 months post-closure for audit, dispute resolution and compliance purposes. After that period, personal information is securely deleted unless legal or regulatory obligations require longer retention. You may request deletion earlier where permitted.

Change your password immediately, enable two-factor verification in settings, and contact our support team with your account ID. We will review login history and activity. If fraudulent transactions are found, we will investigate and escalate to our compliance team within 24 hours.

Your account data is stored on secure servers in compliance with data protection standards. Access is restricted to authorized link 777 staff (support, compliance, operations) and only for legitimate account management, dispute resolution or fraud prevention purposes. No data is shared with third parties outside our internal operations.

Log in to your account, go to Settings > Payment Methods, and unlink your current payment account. Then add a new DANA, OVO, GoPay or QRIS account by following the verification flow. Your previous transaction history remains on file; only new deposits will use the updated method.

How link 777 Protects Your Account and Your Data

Contact Routes for Legal and Account Queries

Live Chat

Email Support

Account Dashboard

Account Security, Data Handling and Your Control

Login Security

Payment Verification

Data Retention

Session Handling

Dispute Resolution

Your Rights

Frequently Asked Questions About Legal and Your Account

01 How do I request a copy of my personal data held by link 777?

02 What happens if I want to close my account permanently?

03 Are my DANA, OVO, GoPay and QRIS payments secure?

04 How long does link 777 keep my account information after I close my account?

05 What should I do if I suspect unauthorized access to my account?

06 Where is my account information stored and who has access to it?

07 How do I change or update my registered payment method?

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