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Our Terms Shape How Your Account Works

When you open an account at link 777, you agree to the rules that keep your wallet, withdrawals and live tables secure.

Account Verification RequiredDeposits via DANA, OVO, GoPay, QRISWithdrawals Verified Within Minutes
link 777 Our Terms Shape How Your Account Works
POLICY CONTACT

Reach Us About Your Account Terms

Questions about your account rules, what you can withdraw, or why a transaction was flagged? Our support team handles policy questions during business hours. Chat is the fastest route; email is best for account history requests. We also take requests to update your personal details — change your registered phone number, update payment method preferences, or correct a name on file — through the account settings menu or by contacting support.

Team online

Live Chat

Chat with us Monday to Friday, 10:00 to 20:00 Jakarta time. Policy questions answered within minutes. Open the support icon in your lobby.

Email Support

Send account terms questions to [email protected]. Include your account username and the issue. Expect a reply within 24 hours on weekdays.

Account Settings Menu

Update your registered mobile number, stored payment method, or email address directly. Go to Account > Security to change login credentials or review connected devices.

SECURITY & DATA

How We Protect Your Account and Terms

Your account is held to strict security standards. Login credentials are hashed; we never see your password in plain text.

Password Hashing

Your password is cryptographically hashed the moment you create it. We cannot see or reset it; only you can change it in Account > Security.

Withdrawal Verification

Every payout requires ID verification and address proof. Upload documents in Account > Verification; approval takes 5–10 minutes during business hours.

Session Security

Idle sessions on shared devices log out after 30 minutes. Mobile app sessions remain active until you manually log out or uninstall.

Cookies & Tracking

We use session cookies for login and device memory, and analytics cookies to count visits. Accept or decline in the privacy notice on first load.

Data Retention

Active account data is kept as long as your membership is open. After closure, records are retained for seven years for audit and compliance.

Data Access Requests

Request a copy of your data, correct an error, or delete your profile by emailing [email protected] with your account username. Expect a response within 5 business days.

Frequently Asked About Our Terms

No. Your account is personal and non-transferable. Sharing login details or letting another person deposit or play from your account violates our terms and may result in suspension. Each person must open their own account with their own identity and payment method.

Submit a closure request through Account > Settings or contact support. We'll freeze your account immediately, settle any outstanding balance, and close it within one business day. You cannot reopen the same account; if you return, you must register with a new email and identity.

Verification usually takes 5–10 minutes during business hours once you upload your ID and address proof. Approvals are queued in order; if you submit at 19:00, review may occur the next morning. Payment clears to DANA, OVO, GoPay or QRIS within one minute of approval.

Contact support within 48 hours of the transaction with your account username and transaction ID. We'll investigate and correct documented errors. Once a payout is approved and cleared to your payment method, reversals are not possible unless an error is proven.

Changing identity details is restricted to prevent fraud. Contact support with a government-issued ID to request a correction if there is a typo. Major changes such as a full name swap may require account closure and re-registration.

We store your name, phone, email, ID, address, payment method, transaction history and login activity. Data is kept for the life of your account plus seven years after closure for compliance. You can request access, correction or deletion by emailing [email protected].

Accounts are suspended for fraud detection, multi-accounting (registering more than one account), violations of local gambling law, or breaches of our terms. If suspended, you'll receive an email explaining the reason. You can appeal or request account closure by replying to that notice.